Crisis Café

The Crisis Café at Kettering Mind offers support and safety to anyone over the age of 18 years old, in need of mental health support.

About This Service

The purpose of the café is to help individuals access the right support at the right time. Being based in the Russell Street premises and working in partnership with healthcare professionals, helps break down the barriers to accessing timely interventions.

 

Individuals may come along when they're finding everyday life hard. They might:

Be feeling tired more often, be feeling emotional
Not want to do the things that they usually enjoy
Be feeling anxious, worried or panicky
Have experienced a life event that has impacted their ability to cope
Be having a ‘dip’ in mental health, that they are usually able to manage

Whatever individuals are struggling with, coming to the café is the first step, to seeking help.

A picture of our café

Our café

What Happens When Someone Visits The Café?

Kettering Mind have an established team of support workers who will welcome individuals when they arrive. As soon as someone is free they will invite them over to have a chat, to find out what has brought them into the crisis café that day. There is no pressure for anyone to disclose or talk about anything they don’t feel comfortable with.

 

Working in partnership with the NHS means there is a qualified mental health nurse and health worker available, usually based at Kettering, to chat with.

How Will Coming To The Café Help Someone?

The worker will do what they can to put the individual at ease and may ask some questions to help them chat freely. Once it is identified what they are struggling with, we can offer:

Tools to cope and approaches to help
Information, advice and support
A safe & supportive place to be (instead of going to A&E)
NHS Health professionals can also refer and guide the individual to further services if needed.
A picture of a lady looking into the camera
CrisisCafePerson2

"Maybe you can't quite put your finger on it, but you’re not feeling okay"

Individuals do not need to be in crisis to access the café, as we are here to help manage a situation and avert a potential crisis from developing.

Are Appointments Needed?

No, individuals can drop in when we are open. To get the most out of the visit however, we encourage individuals to attend by 9.30pm. If someone is anxious about dropping in, they are welcome to ring in advance so the team know to look out for them.

Timetable

You can access Crisis Cafés all around Northamptonshire:

Crisis Café Timetable MON TUE WED THU FRI SAT SUN
Kettering Mind @ The Mixing Bowl, 49-51 Russell Street, Kettering, NN16 0EN - Tel: 01536 523216 11am - 10pm 11am - 10pm 11am - 10pm
Corby Mind @ The Sanctuary, 18 Argyll Street, Corby, NN17 1RU - Tel: 01536 267280 12pm - 10pm 12pm - 10pm 2pm - 8pm
Wellingborough Mind @ 14 Havelock Street, Wellingborough, NN8 4QA - Tel: 01933 223591 12pm - 10pm 12pm - 10pm 2pm - 8pm
Northampton Mind @ Anchor House, 6/7 Regent Square, Northampton, NN1 2NQ - Tel: 01604 634310 12pm - 10pm 12pm - 10pm 2pm - 8pm
Rushden Mind @ The Recovery Café, Phoenix House, Skinner’s Hill, Rushden, NN10 9YE - Tel: 01933 312800 12pm - 10pm 12pm - 10pm 12pm - 10pm
Daventry Mind @ The Old Gasworks Car Park, Brook Street, Daventry, NN11 4GG - Tel: 01327 879416 5pm - 9pm

How Is The Service Funded?

This service is funded by NHS Northamptonshire Healthcare Foundation Trust.

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